You had recently ordered a book, online from a bookseller. The book sent by him was not the latest edition, even though you had paid the money according to the latest edition version.
Sample Answer
Dear Sir, I like to bring to your notice about my recent purchase which I have carried out through your website last week. I have ordered the latest edition of the English grammar book written by Wren and Martin on the 15th of October 2019. I had received the book on the 22nd of October 2019 by courier and I was so ecstatic to receive the book on time. However, when I opened the parcel to see the book, I was extremely disgruntled to see the old edition and not the latest one which I had done the payment. As I am a novice in English writing that book is essential for my instant practice for the grammar examination which is due next week. I understood from the various comments online, this particular edition covers all the latest words in English which gives colossal knowledge of English vocabulary. I appreciate it if you could step into the issue immediately and send me the latest edition through priority courier service. Meanwhile, I shall return the old edition of the book by today. Look forward to hearing from you at the earliest. Warm regards Krishnan